TERMS & CONDITIONS

Our products are designed to promote the health and well-being of pets. While we believe in the effectiveness of our products, we cannot guarantee specific results, as the effectiveness of the product may vary from pet to pet. Before using any of our products, please consult with your veterinarian.

Orders may be placed through our website or other channels. All orders are subject to acceptance by ALPHA WOLFE. We reserve the right to refuse any order for any reason.

Payment must be made at the time of purchase. We accept all major credit cards.

We offer shipping within the United Kingdom. Shipping times and costs may vary depending on the destination. We are not responsible for any customs duties or fees that may be imposed by the destination country.

If you are not satisfied with your purchase, please contact us within 30 days of receiving the product to request a return. The product must be unopened and in its original condition. You will be responsible for the cost of return shipping. Refunds will be issued within 14 days of receiving the returned product.

We are not liable for any harm or injury that may be caused by the use of our products. By using our products, you assume all risks associated with their use.

None of these statements has been evaluated by the FDA. This product is not intended to diagnose, treat, cure or prevent any disease or condition. It is intended to provide nutritional food information. The digital process uses We use In-Vivo rather than In-Vitro technology and therefore does not provide reproducible indicators as it reflects the constantly changing epigenetic environment at the quantum biological level. For this reason, nutritional food optimisation should only be considered every 90 days. it is NOT recommended that a new Optimised report be created within this period.

All content on our website, including text, images, and logos, are the property of ALPHA WOLFE and are protected by copyright and other intellectual property laws. You may not use any content from our website without our prior written consent.

We respect your privacy and are committed to protecting your personal information. Please review our Privacy Policy for more information.

We want you to be completely satisfied with your purchase from Alpha Wolfe. If for any reason you are not satisfied, you may return the unopened and undamaged product within 30 days of purchase for a full refund. Here are the details of our return policy:

To initiate a return, please contact our customer service team at [insert email address or phone number] to obtain a Return Merchandise Authorisation (RMA) number. Once you have an RMA number, please package the product securely and include all of the original packaging materials, manuals, and accessories. Please ensure that the RMA number is clearly marked on the outside of the package.

Customers are responsible for all shipping and handling charges for returned products. We recommend that you use a trackable shipping method and purchase shipping insurance to ensure that the product arrives safely. We are not responsible for any products that are lost or damaged in transit.

We will issue a full refund for the purchase price of the product, less any shipping and handling charges, within 14 days of receiving the returned product. Refunds will be issued to the original payment method used to make the purchase.

To receive a full refund, the product must be unopened and undamaged. If the product has been opened or damaged, we may make deductions from the refund amount.

We reserve the right to update or modify these terms and conditions at any time. Any changes will be effective immediately upon posting on our website.

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You can choose to accept or decline cookies through your browser settings. Most browsers automatically accept cookies, but you can usually modify your settings to decline cookies if you prefer. Please note that if you choose to decline cookies, some features of our website may not function properly.

We may use third-party cookies to analyse website traffic, deliver personalised content and advertisements, and to integrate with social media platforms. These third-party cookies are subject to the privacy policies of the companies that provide them.

We may update this cookie policy from time to time to reflect changes in our website or cookie usage. We encourage you to review this policy regularly to stay informed of any updates.